Your privacy

When you send us a request

The idea, contact, quote and support forms store your name, your email address, your phone number (only if you give one) and the details you write. A quote request also stores your company and the services you pick; a support request stores its topic and the product it is about. We use this only to reply to you.

We also keep a one-way hash of your IP address, never the address itself, only to limit spam. A support ticket can be looked up with its ticket number and your email address; the lookup shows only the subject, the status and two dates.

If an email delivery service (Resend) is switched on, it sends you a confirmation with your ticket number. We do not sell or share your requests. We keep a request for as long as we need it to deal with it and follow up, and you can ask us to delete it at any time.

Visitor counter

While a page is open, the site tells our own admin page that it is open, so we can see how many people are here and which pages they use. This does not use cookies, and nothing you type is sent.

• What is stored: a random id that lives only in the browser tab, your IP address, your country (worked out from the IP address by our network provider), the pages you open, the website you came from (its name only), your browser, operating system and device type, and the times.
• How long: 30 days, then it is deleted.
• If your browser sends Do Not Track or Global Privacy Control, you are not counted at all.

Live chat

The site offers an optional live chat provided by Tawk.to. It is not loaded when you open a page. It loads only after you click “Live chat” or “Start live chat”; until then nothing is sent to Tawk.to.

Once loaded, Tawk.to receives what you type in the chat and technical details such as your IP address, browser and the page you are on, and it may store cookies or local data on your device. Tawk.to handles this under its own privacy policy. We use chat messages only to answer you and to improve our support. If you would rather not use chat, send a support request instead.

Free tools

Our free tools, such as the image converter, contrast checker, colour placeholder, palette, favicon and device mockup tools, run in your browser. The files and colours you use in them are not uploaded to us.

Adjusi can work in a proxy mode. In that mode the page address you enter is sent to our server so that it can fetch the page for you.

On your device

Your light or dark theme choice is remembered in your browser (local storage) and never sent to us. The random id of the visitor counter is kept in session storage and disappears when you close the tab.

Who handles the data for us

The site and its admin run on Vercel. The database, and the private files behind it, are hosted with Supabase; images may be kept in Cloudflare R2. Cloudflare also routes the traffic of sifency.com. These providers process data on our behalf to run the site, and each has its own privacy policy.

Your choices

• Ask us to show you, correct or delete what we hold about you.
• Turn on Do Not Track or Global Privacy Control to stay out of the visitor counter.
• Skip the live chat and use the support form.