Portnew

General Info

Welcome to Portnew

Thank you for choosing Portnew and for being a valued customer of Sifency! We truly appreciate your support. By purchasing Portnew, you're entitled to free lifetime updates and exceptional support directly from Sifency. This documentation is designed to guide you through every step of customization — please read it carefully to understand how Portnew is structured and how to edit it effectively.

Theme Requirements

Portnew has been tested on Mac, Windows, and Linux systems. Confirm your web host meets the following minimum requirements:

Pre-Flight Checklist

• Verify your web host supports the minimum requirements for WordPress.
• Run the latest version of WordPress, downloaded from the official WordPress website.
• Use secure passwords for FTP and database access.
• For enhanced security, confirm PHP applications run under your account's own username rather than a shared server username (e.g. www or www-data). Ask your host to confirm.

Recommended PHP Configuration

Many common issues — white screens, failed demo imports, empty page content — trace back to low PHP limits. Set these values to at least:

max_execution_time 1200
memory_limit 500M
post_max_size 64M
upload_max_filesize 128M

Adjust these yourself, or ask your host to increase them. Check your current configuration at WordPress Admin → Tools → Site Health → Info → Server. Setting these values ensures a smooth installation process — for optimal security, always use strong passwords and keep WordPress and all plugins updated to their latest versions.

Site Configuration & Troubleshooting FAQ

This section addresses common issues and solutions for configuring and optimizing the theme. If you encounter problems not covered here, please send a support email for assistance.

Why can't I save my menu?

WordPress has a default limit on the number of menu items. Importing Portnew demo content, which includes many menu items, may prevent saving menu changes. Contact your hosting provider and request the following additions to php.ini:

suhosin.post.max_vars 5000
suhosin.request.max_vars 5000

Why is a smiley displayed on blank pages?

This is often related to the Jetpack plugin or insufficient memory settings on your hosting. Disable Jetpack, or increase your server's memory limit — see the WordPress Codex for details. Sites with multiple plugins often require a higher memory limit than the WordPress default, which varies by host and configuration.

Why do I see a white screen when importing demo content?

Usually caused by a low maximum execution time limit. The default is 30 seconds, but Portnew requires at least 120. Increase it using one of:

// wp-config.php
set_time_limit(120);

# .htaccess
php_value max_execution_time 120

; php.ini
max_execution_time = 120

Alternatively, contact your hosting provider to adjust this setting for you. If the issue persists, submit a support email.

Installation Setup

After purchasing and downloading the theme, extract the downloaded file and locate portnew.zip. Install using one of the two methods below.

Method 1: WordPress Upload (Recommended)

1. Log in to your WordPress admin panel and navigate to Appearance → Themes → Add New.
2. Click Upload Theme → Choose File, select portnew.zip, then click Install Now.
3. Click Activate.

Method 2: FTP Upload

1. Extract portnew.zip to reveal the portnew theme folder.
2. Using an FTP client, log in to the server hosting your WordPress website.
3. Navigate to /wp-content/themes/ in your WordPress root directory.
4. Upload the extracted portnew folder into the themes directory, then activate it from Appearance → Themes.

File Permissions

If write permissions aren't set for folders containing CSS/JS files, a warning may appear in Portnew Theme Options. Set permissions to 755 for:

• wp-content/themes/portnew/assets/css
• wp-content/themes/portnew/assets/js

If you encounter issues, contact your hosting provider or submit a ticket with FTP access details and our team will assist you.

Theme Activation & Demo Import (Quick Overview)

1. Log in to your WordPress admin panel.
2. Navigate to Portnew → One Click Demo Import.
3. Select All to import pages, content, widgets, and settings — ideal for replicating the live preview exactly.
4. Click Import and wait for the process to complete.

Updating the Theme

Back up your site before updating.

• Manually: download the latest package, deactivate and delete the old Portnew theme (after switching to another theme), then upload and activate the new portnew.zip via Appearance → Themes → Add New → Upload Theme.
• Via FTP: upload the new portnew.zip to /var/www/htdocs/wp-content/themes/ and extract it on the server, replacing the existing folder.

Plugin Installation

1. Click Begin installing plugins from the activation notice — you'll be redirected to the Install Required Plugins page.
2. Check all required plugins (and any recommended plugins you prefer), select Install from the dropdown, and click Apply.
3. Once installed, go to Plugins → Installed Plugins, check all installed plugins, select Activate, and click Apply.

Plugin Categories

Demo Import

Portnew includes a one-click demo import feature, powered by the One-Click Demo Import (OCDI) system, letting you quickly set up your site with pre-designed demo content.

Before You Begin

Ensure the required plugins are installed and activated:

• Sifency Core — core theme functionality & custom post types
• Portnew Core — core theme functionality
• Elementor — page building

Importing Demo Data

1. Log in to your WordPress admin panel and go to Dashboard → Portnew → Import Demo Data.
2. Select the demo layout you want to import from the available options.
3. Click Import to continue. The process typically completes within a few minutes — feel free to grab a coffee while you wait.

Once the import is complete, your site will be populated with the selected demo content, including pages, posts, menus, and settings.

Data Management Suite

This powerful set of tools is designed for developers and advanced users to create, back up, and restore your website's demo content and theme settings. It provides granular control over every aspect of your theme's data.

Export Tools Tab

This tab lets you create or update individual demo files based on the current state of your website — perfect when you only need to change a specific part of your demo package.

Update File vs. Download — each tool has two buttons with distinct functions:

• Update File: takes a "snapshot" of your current website's data (e.g. your widgets) and saves it as a file on your web server, overwriting the existing demo file.
• Download: downloads the file currently saved on your server to your computer. Disabled until a file has been created with "Update File."

The Admin Panel Backup & Restore utility is a simple way to save and restore the admin options panel's own settings — distinct from the demo content system. Use it to create a quick "save point" of your theme options configuration.

Import Tools Tab

This tab lets you import individual components of a demo — useful for testing or restoring just one part of your site's configuration without running a full demo import.

All-in-One Actions Tab

Powerful one-click tools for managing all demo files at once, designed for maximum convenience.

Export All Demo Files — the primary tool for creating a complete demo package. Generates all 6 demo files based on the current state of your website, overwriting any previous versions.

Import All Demo Data — runs the entire demo import process in the correct sequence. Requires the "WordPress Importer" plugin to be installed and active.

Navigations & Menus

Create and manage menus, including anchor links for One Page site functionality.

Menu Creation

1. Go to Appearance → Menus.
2. Use the two upper-left tabs: Edit Menus and Manage Locations.

Assigning Menus to Locations

Under Manage Locations, assign menus depending on your header type:

• Primary Menu
• Footer Menu
• Offcanvas Menu

Editing Menu Items

Click the small triangle next to any menu item to access its settings:

• Navigation Label — display text (defaults to the page title).
• Enable Mega Menu — enables a mega menu, if supported by the header type.
• Hide Link — prevents the item from being clickable.
• Hide Item — hides the item entirely (useful when a 2nd-level item holds 3rd-level items that shouldn't display).
• Icon Pack & Icon — choose an icon pack and icon for the item (icons appear in default and "wide with icons" menu types, not "wide").

Anchor Links for One-Page Sites

Add custom links in Edit Menus and use anchor IDs (e.g. #section-id) as the URL. Make sure the corresponding page sections have matching IDs set in the page builder.

Elementor Page Builder

Portnew is fully compatible with Elementor, letting you build stunning pages without writing any code.

Plugin Installation

1. Click Begin installing plugins from the activation notice.
2. Select required (and any recommended) plugins, choose Install from the dropdown, then click Apply.
3. Go to Plugins → Installed Plugins, select all, choose Activate, then click Apply.

Required: Sifency Core, Portnew Core, Elementor.

What You Can Build

Combined with Portnew's Admin Options (global styles) and Meta Options (per-page overrides), Elementor lets you build:

• Custom Header & Footer — via the Elementor Header & Footer Builder.
• 404 & Coming Soon Pages — via Portnew → Templates → Add New.
• Subheaders & CTAs — section templates with per-page visibility.
• Portfolio, Service, Team, Job, and Event single pages — via the matching Elementor widgets.
• WooCommerce pages — shop, product, and checkout layouts (WooCommerce required).
• Any additional page — blog, about, contact, or custom layouts.

Widget Reference

Portnew ships with custom Elementor widgets — powered by the Sifency Core plugin — available under the Portnew Widgets category.

Each widget's fields and layout options can be fine-tuned globally via Portnew Options, or overridden per page/post via Meta Options.

Theme Options (Admin Options)

Portnew provides extensive customization through the Portnew Options panel, powered by the Codestar Framework, letting you customize every part of the theme — piece by piece — without coding.

Sections Overview

Customizing Piece by Piece

1. Go to Portnew Options.
2. Expand the section you want (e.g. Header, Footer Settings).
3. Adjust input fields to modify layouts, colors, or other settings.
4. Click Save Changes.

For page-specific tweaks, combine Portnew Options with per-page Meta Options.

Header Settings

Portnew's built-in Template Builder lets you create and edit custom Header layouts.

Creating a Header Layout

1. Go to Portnew → Template Builder → Add New.
2. Name the template and set the type to Header.
3. Assign the header to specific page(s) or post(s) via the template assignment options.
4. To show different headers on different pages, repeat the steps above and assign each template accordingly.

Editing a Header Layout

1. Go to Portnew → Template Builder, select the header, and click Edit with Elementor.
2. Customize the logo, menu, and other elements, then save your changes.

Footer Settings

Create and edit custom Footer layouts the same way as headers, using the Template Builder and Elementor.

Creating a Footer Layout

1. Go to Portnew → Template Builder → Add New.
2. Name the template and set the type to Footer.
3. Assign the footer to specific page(s).
4. For different footers on different pages, repeat the steps; fine-tune globally via Portnew → Theme Options.

Editing a Footer Layout

1. Go to Appearance → Elementor Footer & Footer Builder, select the footer, and click Edit with Elementor.
2. Customize the logo, menu, and elements, then save. Advanced settings live under Portnew → Theme Options.

Template Builder

Accessible via Portnew → Import Demo Data → Template Builder, this Elementor-integrated system creates and manages custom templates for headers, footers, 404 pages, and more — applied via Admin Options (globally) or Meta Options (per page/post).

Supported Template Types

Each type is created the same way — name it, select the type, then design it in Elementor:

Method 1: Applying Templates via Admin Options

1. Go to Portnew → Theme Options.
2. Expand the relevant section (Header, Footer Settings, Pages, etc.).
3. Locate the template assignment field and choose the desired template.
4. Click Save Changes to apply it site-wide.

Ideal for default templates that apply everywhere unless overridden per page.

Method 2: Applying Templates via Page/Post Meta Options

1. Edit the target page or post.
2. Scroll to the Meta Options section below the content editor.
3. Find the template assignment field (Header Template, Footer Template, Page Layout, etc.) and select the template.
4. Click Update or Publish.

Lets you override the global template with a unique design for specific content.

Creating & Managing Templates

1. Go to Portnew → Import Demo Data → Template Builder.
2. Click Add New, name it, and select the template type.
3. Click Edit with Elementor to design it.
4. Save or publish. Use Bulk actions to duplicate, trash, or view templates.

Section Templates

Accessible via Portnew → Section Templates, this Elementor-integrated tool creates reusable content blocks — sliders, CTAs, featured sections — applied via shortcode or the Elementor Section Templates Widget.

Creating a Section Template

1. Go to Portnew → Section Templates and click Add New Section Template.
2. Assign a descriptive name (e.g. "Custom Slider" or "Featured CTA").
3. Click Edit with Elementor to design the section. For sliders, use Elementor's slider/carousel widgets.
4. Save or publish. Use Bulk actions to duplicate or trash templates as needed.

Method 1: Shortcode

Copy the auto-generated shortcode from the Section Templates list and paste it into any page, post, or widget:

[section_template id="11182"]

Method 2: Elementor Section Templates Widget

1. Edit a page or post with Elementor.
2. Drag the Section Templates Widget into your layout.
3. Select the desired template from the widget's dropdown.
4. Customize appearance (size, spacing) within Elementor, then save.

Managing Section Templates

• Filter templates by date or use the Tab Section Templates field to find specific templates.
• Use Bulk actions to apply actions (duplicate, trash) to multiple templates at once.
• Edit existing templates via Edit or Edit with Elementor.

Both methods work seamlessly for incorporating sliders or other reusable sections, with the widget offering more design flexibility within Elementor.

Custom Post Types

Enabled by the Sifency Core & Portnew Core plugins: Portfolio, Service, Team, Testimonial, Job, Event, Award, and Client.

Contact Form Setup

Portnew supports contact form integration with Contact Form 7 and MetForm.

Installing Contact Form 7

1. Go to Plugins → Add New and search "Contact Form 7."
2. Click Install Now, then Activate Plugin.
3. A Contact Form 7 element appears in Elementor — add it, then choose your form and an optional title.

Learn more at wordpress.org/plugins/contact-form-7.

Installing MetForm

1. Go to Plugins → Add New and search "MetForm."
2. Click Install Now, then Activate Plugin.
3. Build forms via MetForm → All Forms, then add them to Elementor pages with the MetForm Widget (Portnew Widgets category).

Learn more at wordpress.org/plugins/metform.

3rd-Party Integration (Mailchimp)

1. Go to Plugins → Add New, search "Mailchimp for WordPress," install, and activate.
2. Go to Contact → Integration to configure Mailchimp, Constant Contact, or similar services.

More info at wordpress.org/plugins/forms-3rdparty-integration.

Changelog & Version History

Track releases, additions, and updates made to the Portnew theme.

Support & CTA

We're here to assist you with any questions or issues related to the Portnew theme. You can initiate support by contacting us through your marketplace account item or profile.

Steps to Request Support

1. Locate your purchase — log in to your marketplace account and navigate to your Downloads section to find the Portnew theme item purchased from Sifency's Portfolio.
2. Access support options — open the Portnew item page, go to the Support tab, and select Go to item support or Contact Author.
3. Prepare your request — gather the details below before sending.
4. Send your request — use the contact form on the author's Sifency profile or the item support form. Include your purchase code and a clear description of your issue.

Before You Submit

• Search the Portnew documentation first — your question may already be answered.
• Include your live site URL, WordPress login credentials, and whether Portnew was installed/updated via FTP or the admin panel.
• Add a detailed description of the issue, with screenshots or screen recordings if possible.
• Temporarily deactivate any plugin not bundled with Portnew to rule out conflicts (do this yourself — support won't deactivate plugins on your behalf).

For detailed instructions on installing Portnew, refer to the Installation Setup section of this documentation.